Operations Associate at Bitunix exchange

Job Description

Key Responsibilities

• Assist in planning and executing exchange platform activities including new user registration rewards, trading competitions, airdrops, and user acquisition campaigns
• Formulate activity rules and budgets while ensuring compliance with financial/digital asset industry regulations
• Coordinate with design, technology, and customer service teams to launch activities smoothly
• Monitor activity metrics (participants, transaction volume, conversion rates) and adjust strategies accordingly
• Drive user growth through community, email, and app push notifications
• Analyze user behavior to design targeted activities for different user segments (new users, existing users, large traders)
• Handle user inquiries regarding reward distribution and activity rules
• Conduct ROI analysis (customer acquisition cost, retention rates) and produce review reports
• Identify suspicious activity (e.g., fraudulent participation) and develop anti-cheating measures
• Research competitor activities (fee subsidies, IEO flash sales) and provide optimization suggestions
• Monitor industry trends (new coin listings, policy changes) and plan responsive marketing activities

Job Requirements

• 2+ years experience in digital marketing or growth operations, preferably in fintech or crypto
• Strong analytical skills with ability to interpret marketing data and user behavior
• Knowledge of financial regulations and compliance requirements in digital assets
• Excellent project management and cross-department collaboration skills
• Creative problem-solving ability to design engaging user activities
• Familiarity with crypto community management and growth strategies
• Basic understanding of blockchain technology and cryptocurrency markets
• Proficiency in data analysis tools and marketing automation platforms
• Ability to work in fast-paced environment and adapt to industry changes
• Strong communication skills in English and Mandarin (preferred)

Preferred Qualifications

• Experience working in cryptocurrency exchanges or blockchain projects
• Knowledge of smart contracts and tokenomics
• Existing network in crypto communities and influencer circles
• Certifications in digital marketing or financial compliance