Project Operation at PublicAI

Full Time1 month ago
Employment Information
Job Description
As an Operations Manager, you will be responsible for the comprehensive planning, execution, and optimization of marketing activities within the community. This role requires a strategic approach to managing both domestic and international operations, ensuring alignment with business objectives and fostering sustainable growth. The ideal candidate will drive community engagement through data-driven insights and creative content strategies while maintaining a high level of operational efficiency.
Key Responsibilities
  • Lead the organization and implementation of diverse marketing initiatives, including event planning, campaign development, and community engagement programs, to enhance brand visibility and user interaction.
  • Oversee community data collection, analysis, and reporting, with a focus on identifying trends, measuring performance metrics, and providing actionable recommendations for market expansion.
  • Manage daily operations of overseas social media accounts (Facebook, Twitter, Reddit, YouTube), including content creation, audience interaction, and engagement strategies to increase follower count and maintain active community participation.
  • Conduct in-depth analysis of social media performance data to refine content strategies, improve page optimization, and maximize user engagement rates through iterative improvements and A/B testing.
  • Monitor and synthesize user feedback from overseas platforms to identify pain points, refine product positioning, and enhance the overall user experience through targeted adjustments.
  • Collaborate with cross-functional teams to support promotional campaigns, coordinate with marketing and product departments, and execute additional tasks as assigned by senior management.
Job Requirements
  • Proven experience in community management, marketing operations, or related fields with a demonstrated track record of driving growth and engagement metrics.
  • Strong analytical skills to interpret data, identify trends, and translate insights into actionable strategies for both community and market development.
  • Fluency in English and proficiency in overseas social media platforms (Facebook, Twitter, Reddit, YouTube) for content creation, audience engagement, and campaign management.
  • Excellent communication and collaboration abilities to work effectively with internal teams, external partners, and stakeholders across different regions.
  • Ability to manage multiple projects simultaneously, prioritize tasks efficiently, and deliver results within tight deadlines while maintaining high-quality standards.
  • Knowledge of digital marketing tools (e.g., Google Analytics, Hootsuite, Sprout Social) and experience with content optimization techniques to improve engagement and conversion rates.
  • Strong organizational skills to maintain accurate records, track performance metrics, and ensure seamless coordination between departments and platforms.
  • Ability to adapt to changing market dynamics, stay updated on social media trends, and implement innovative strategies to maintain a competitive edge.
  • Excellent problem-solving skills to address challenges in community management, content performance, and operational workflows with creative and effective solutions.
  • Proficiency in data visualization tools (e.g., Tableau, Power BI) to present insights clearly and support data-driven decision-making processes.
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