Ambassador at Cere Network

Job Description

Key Responsibilities

• Actively support and manage our community on social media platforms by creating engaging content, responding to user inquiries, and fostering meaningful interactions to build brand loyalty.
• Collaborate with our development team to participate in Beta testing processes, identify bugs or usability issues, and provide detailed feedback to ensure product stability and user satisfaction.
• Develop comprehensive online guides, tutorials, and documentation to help users navigate our platform effectively, including creating video content and updating knowledge bases.
• Contribute creative suggestions for new initiatives or improvements that align with Cere's mission, demonstrating initiative and a commitment to driving growth through strategic thinking.
• Monitor social media trends and analytics to assess the impact of community engagement efforts and recommend data-driven optimizations for better results.
• Coordinate with cross-functional teams to ensure seamless integration of user feedback and suggestions into our product roadmap and marketing strategies.

Job Requirements

• Excellent communication skills, both written and verbal, with the ability to articulate ideas clearly and professionally to diverse audiences.
• Proficiency in social media management tools and platforms, including experience with content creation, community moderation, and analytics tracking.
• Strong attention to detail and organizational skills to manage multiple tasks simultaneously while maintaining high-quality outputs.
• Basic technical understanding of software development processes and product testing methodologies to effectively collaborate with engineering teams.
• Ability to work independently and take ownership of projects while remaining open to feedback and iterative improvements.
• Passion for digital innovation and a proactive mindset to continuously seek opportunities for growth and enhancement of our platform.
• Fluency in English is required, with additional language skills being a plus for global community engagement.