Business Development at HTX
Full Time1 month ago
Employment Information
Job Description
We are seeking a dynamic professional to expand industry rebate channels and manage key relationships. This role involves driving customer engagement, ensuring satisfaction, and achieving organizational KPIs.
Key Responsibilities
- Expand and manage industry rebate channels including communities, quantification platforms, and institutions
- Achieve assigned KPIs while maintaining high standards of customer service
- Resolve customer issues related to transactions and provide ongoing support
- Develop and maintain strong customer relationships to enhance business output
- Coordinate and support both online and offline customer activities
- Handle organizational tasks including scheduling and administrative duties
Performance Metrics
Success in this position will be measured by channel expansion results, KPI achievement rates, customer satisfaction levels, and the effectiveness of organized activities.
Collaboration Requirements
- Work closely with marketing teams for activity planning
- Coordinate with sales teams to align rebate programs with sales objectives
- Collaborate with customer support teams to resolve transaction issues
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