Job Description:
Governance & Policy
1⃣ Design, maintain, and iterate on platform content policies and community guidelines.
2⃣ Define moderation standards for crypto-specific content risk: scams, market manipulation, misinformation, harmful financial advice.
3⃣ Drive policy enforcement frameworks — balancing automation with AI review.
Moderation Operations
1⃣ Oversee day-to-day moderation operations, including internal teams and outsourced vendors.
2⃣ Optimize moderation workflows and quality assurance processes.
3⃣ Partner with Product and Engineering to improve AI moderation tools, AI classifiers, and reporting systems.
Ecosystem Risk Management
1⃣ Monitor emerging threats and abuse patterns across the platform.
2⃣ Lead incident response for high-severity content violations and crisis scenarios.
3⃣ Develop escalation protocols and cross-team coordination mechanisms.
4⃣ Work with Legal, Compliance, and Policy teams to align governance with global regulatory requirements.
5⃣ Partner with Creator Ops to educate and communicate policy changes to the creator community.
6⃣ Represent Binance Square's governance philosophy to internal and external stakeholders.
Data & Reporting
1⃣ Define and track governance KPIs: moderation accuracy, turnaround time, user appeals, ecosystem health trends.
2⃣ Produce regular transparency reports and insights for leadership
治理与政策
1⃣ 负责平台内容政策及社区准则的设计、维护与持续迭代。
2⃣ 针对加密行业特有的内容风险，制定内容审核标准，包括诈骗、市场操纵、虚假信息、有害金融建议等。
3⃣ 建立并持续优化政策执行机制，在自动化审核与 AI 人工辅助审核之间取得平衡。
内容审核运营
1⃣ 负责日常内容审核运营，包括内部审核团队及外包审核供应商的管理。
2⃣ 优化内容审核流程及质量保障机制，持续提升审核效率与准确性。
3⃣ 与产品、工程团队合作，推动 AI 内容审核工具、AI 分类模型及举报系统的优化与完善。
生态风险管理
1⃣ 持续监测平台内新兴风险、违规行为及滥用模式，及时识别潜在威胁。
2⃣ 负责高风险内容违规事件及危机事件的响应与处理。
3⃣ 建立事件升级机制、处理流程及跨团队协作机制。
4⃣ 与法务、合规及政策团队协作，确保平台治理体系符合全球监管要求。
5⃣ 与 Creator Ops（创作者运营）团队合作，向创作者社区进行政策宣导，并帮助创作者理解和遵守平台规则。
6⃣ 对内及对外代表 Binance Square 的平台治理理念与治理原则。
数据与报告
1⃣ 建立并跟踪平台治理核心指标，包括审核准确率、处理时效、用户申诉情况及生态健康趋势等。
2⃣ 定期输出平台治理透明度报告及数据洞察，为管理层决策提供支持。
Job Requirements:
1⃣ 5–8+ years in trust & safety, content moderation, or platform governance at a major internet/social platform.
2⃣ Deep understanding of crypto, blockchain, and Web3 — able to identify crypto-native risks and bad actors.
3⃣ Experience managing moderation teams and vendor relationships at scale.
4⃣ Strong policy-writing and decision-making skills under ambiguity.
5⃣ Data-driven; comfortable with dashboards, SQL, and operational metrics.
6⃣ Fluent English (verbal & written); calm, decisive under pressure.
1⃣ 具备 5–8 年及以上 Trust & Safety（信任与安全）、内容审核或平台治理相关工作经验，优先考虑大型互联网/社交平台从业者。
2⃣ 深入了解加密货币、区块链及 Web3 行业，能够识别加密行业特有的风险类型及恶意行为主体。
3⃣ 具备大规模内容审核团队及外包供应商的管理经验。
4⃣ 具备较强的政策制定、规则撰写及复杂情况下的决策能力，能够在信息不完整或存在不确定性的情况下做出判断。
5⃣ 具备数据驱动思维，熟悉数据看板、SQL 及运营指标分析。
6⃣ 英语听说读写流利，具备良好的跨团队沟通能力，能够在高压力和突发事件情况下保持冷静并快速决策。
Benefits:
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
与全球领先的区块链生态系统共同塑造未来
与世界一流的人才共事，加入以用户为中心、扁平化管理的全球化组织
参与独特且节奏快速的项目，在创新环境中拥有高度自主权
在以结果为导向的工作环境中不断成长，并获得职业发展与持续学习的机会
具有竞争力的薪资及完善的公司福利
支持居家办公（具体安排可能根据业务团队的工作性质有所不同）
Apply: https://jobs.lever.co/binance/5591d4cf-38fc-424a-adca-689af3ba80a5
