Customer Support
Job Responsibilities: 1. Customer Operations Support is responsible for managing cooperative customer accounts, following up on daily order status, and handling feedback on abnormal issues. Regularly analyze customer business data (transaction volume, revenue, process efficiency), output operational reports, and propose optimization suggestions. -Coordinate with key customer needs, provide settlement support, consultation, and problem-solving solutions. two Process optimization and resource management monitoring system for resource utilization efficiency, assisting in optimizing allocation