Community Manager at Cobo

Job Description

Key Responsibilities

• Develop and sustain an active developer network by promoting Cobo's wallet platform and tools through targeted outreach initiatives.
• Plan and execute both in-house and co-hosted events, including developer conferences, workshops, webinars, and hackathons, to create opportunities for community interaction.
• Represent Cobo at industry conferences and meetups, delivering presentations and engaging with developers to build brand awareness and technical credibility.
• Manage and grow developer communication channels such as Discord, forums, and social media platforms to ensure consistent engagement and feedback collection.
• Act as the primary technical liaison for developers, promptly addressing questions, concerns, and resolving technical issues to maintain community trust.
• Design and implement a comprehensive developer onboarding journey, guiding users from initial website engagement to in-depth documentation and tool usage.
• Create educational materials including guides, demos, video tutorials, blog posts, and technical documentation to support developers at every stage of their integration.
• Monitor and share critical developer insights, industry trends, and platform updates with internal teams such as product, engineering, and sales to inform strategic decisions.

Job Requirements

• Proven experience in developer relations, community management, or product marketing with a demonstrated track record of building and nurturing developer ecosystems.
• Excellent communication skills, both written and verbal, to effectively engage with developers and convey technical information clearly.
• Strong organizational abilities to manage multiple events, onboarding processes, and community initiatives simultaneously while maintaining high-quality standards.
• Technical proficiency in blockchain platforms, wallet development, or related technologies to provide accurate support and guidance to developers.
• Ability to collaborate cross-functionally with product, engineering, and sales teams to align developer initiatives with business goals.
• Proficiency in content creation tools and platforms to develop engaging onboarding materials and community resources.
• Experience with community management platforms (e.g., Discord, Slack) and familiarity with developer feedback loops to enhance user experience.
• Excellent problem-solving skills to troubleshoot technical challenges and provide actionable solutions for developers.
• Ability to analyze developer engagement metrics and adapt strategies to improve community growth and platform adoption.
• Strong interpersonal skills to build relationships with developers, partners, and internal stakeholders while maintaining a professional demeanor.