Job Description
We are seeking a detail-oriented and proactive Client Onboarding Specialist to join our team. This role is responsible for ensuring a seamless and compliant onboarding experience for institutional clients, with a strong focus on KYC checks, regulatory compliance, and risk management.
Key Responsibilities
- Client Onboarding: Conduct comprehensive KYC checks for new institutional clients, ensuring all necessary documentation is collected and verified.
- Regulatory Compliance: Ensure compliance with all relevant regulatory requirements, including AML (Anti-Money Laundering) and CTF (Counter-Terrorism Financing) regulations.
- Risk Assessment: Perform risk assessments on new clients, identifying and escalating any potential risks.
- Documentation and Record-Keeping: Maintain accurate and up-to-date records of all client documentation and onboarding processes.
- Client Communication: Serve as the primary point of contact for institutional clients during the onboarding process.
- Process Improvement: Identify opportunities for improving the onboarding process, making recommendations to enhance efficiency and effectiveness.
Detailed Responsibilities
- Liaise with clients to obtain required information and documentation, ensuring timely and efficient onboarding.
- Review and validate client information, ensuring accuracy and completeness.
- Stay updated on changes in regulatory requirements and industry best practices, and implement necessary changes to onboarding processes.
- Collaborate with the compliance team to address any identified risks and ensure appropriate mitigation measures are in place.
- Ensure all records are stored securely and are easily accessible for audit and review purposes.
- Provide excellent customer service, addressing any client queries or concerns promptly and professionally.
- Participate in projects and initiatives aimed at streamlining KYC and onboarding processes.
Job Requirements
- Bachelor's degree in Finance, Business Administration, or a related field.
- Minimum of 3 years of experience in client onboarding, KYC, or compliance roles within the financial services industry.
- Strong understanding of AML, CTF, and other regulatory requirements.
- Excellent communication and interpersonal skills, with the ability to interact effectively with institutional clients.
- Detail-oriented with strong analytical and problem-solving abilities.
- Proficiency in using KYC and onboarding software/tools.
- Ability to work independently and as part of a team in a fast-paced environment.
