Community Operation at Gate io

Job Description

Key Responsibilities

• Operate and manage the community according to its phased goals and plans, ensuring user acquisition and retention.
• Enhance community activity by planning and executing engaging topics and activities to meet business demand indicators.
• Explore user needs, plan and execute targeted online marketing activities, and track their effectiveness to improve user stickiness, activity, and conversion rates.
• Interact actively with users to identify potential and core users, promote user conversion, and develop key user cultivation plans.
• Record and analyze daily operational data to reflect community and user behavior, optimize community structure, and refine operational methods.
• Maintain close communication with community users, gather feedback, and collaborate with relevant departments to implement improvements.

Job Requirements

• Proven experience in community operations, user engagement, or digital marketing.
• Strong analytical skills to interpret data and derive actionable insights.
• Excellent communication and interpersonal skills to engage with users effectively.
• Ability to plan and execute community activities and marketing campaigns.
• Creative mindset to develop strategies for user retention and conversion.
• Detail-oriented with the ability to manage multiple tasks and deadlines.
• Experience in collaborating with cross-functional teams to implement improvements.

Preferred Qualifications

• Experience in social media management or online community platforms.
• Knowledge of user behavior analysis and community growth strategies.
• Familiarity with tools for data tracking and community management.