DevOps Engineer at Web3Auth

Job Description

Key Responsibilities

• Deploy updates and fixes to ensure the stability and performance of our services, including version control, testing, and rollback procedures.
• Monitor system health and maintain high uptime by proactively identifying and mitigating potential risks.
• Provide Level 2 technical support to resolve escalated issues, while being on-call to address urgent DevOps team needs during production outages.
• Develop and maintain tools that automate error detection, reduce manual intervention, and improve overall operational efficiency.
• Design and implement integration solutions for internal back-end systems, ensuring compatibility and data consistency across platforms.
• Conduct root cause analysis for production errors, document findings, and propose preventive measures to avoid recurrence.
• Investigate and resolve complex technical issues, including system configuration, network connectivity, and application performance bottlenecks.
• Create and refine scripts for automating visualization tasks, such as data processing, reporting, and dashboard generation.
• Establish standardized procedures for system troubleshooting, maintenance, and incident response to ensure consistency and scalability.
• Collaborate with cross-functional teams to align technical solutions with business objectives and user requirements.
• Continuously optimize system workflows and infrastructure to enhance reliability, security, and user experience.
• Stay updated on emerging technologies and industry best practices to drive innovation in system management and automation.

Job Requirements

• Proven experience in DevOps operations, with a strong track record of maintaining high system uptime and resolving critical issues.
• Advanced knowledge of system administration, automation tools (e.g., Ansible, Puppet), and cloud platforms (e.g., AWS, Azure).
• Excellent problem-solving skills and ability to analyze complex technical scenarios to identify root causes and implement effective solutions.
• Proficiency in scripting languages (e.g., Python, Bash) for automation and visualization tasks, including API integration and data processing.
• Strong understanding of software development lifecycle, with experience in integrating applications with internal back-end systems.
• Ability to design and document standardized procedures for system maintenance, troubleshooting, and incident management.
• Excellent communication skills to collaborate with teams and explain technical solutions to non-technical stakeholders.
• Preferred: Experience with CI/CD pipelines, containerization technologies (e.g., Docker, Kubernetes), and monitoring tools (e.g., Prometheus, Grafana).
• Ability to work independently and as part of a team, with a proactive approach to identifying opportunities for improvement.
• Strong attention to detail and commitment to delivering high-quality, reliable technical solutions that align with business goals.
• Preferred: Familiarity with ITIL frameworks and incident management best practices.
• Ability to adapt to evolving technologies and continuously improve system performance and security protocols.