Operation Manager at Syntropy

Job Description

Key Responsibilities

• Oversee the smooth execution of internal Syntropy operations and establish standardized processes to ensure performance, goal achievement, and growth.
• Lead cross-functional initiatives across departments (Marketing, Finance, Sales, HR) to drive operational improvements and enhance overall efficiency.
• Identify, initiate, manage, and execute projects end-to-end, prioritizing them based on business needs and ensuring alignment with quality and timeline expectations.
• Monitor critical initiatives and work streams across the organization, maintaining transparency and delivering timely progress updates to stakeholders.
• Engage with stakeholders from diverse departments, including the executive team, to understand their specific needs, opportunities, and strategic priorities.
• Implement innovative approaches to resolve organizational challenges while upholding Syntropy's core values and culture.
• Adopt a proactive mindset to identify and solve problems, gathering relevant data and leveraging internal/external relationships to achieve solutions.
• Evolve into a strategic thought partner, collaborating on framework development and guiding decision-making processes to drive long-term success.

Job Requirements

• Proven experience in operational management and process optimization within a dynamic organization.
• Strong project management skills with a track record of delivering projects on time and within quality standards.
• Excellent cross-functional collaboration abilities, with experience working across departments such as Marketing, Finance, Sales, and HR.
• Ability to analyze complex business needs and translate them into actionable strategies and solutions.
• Outstanding communication skills to effectively convey progress updates and facilitate stakeholder alignment.
• Strategic thinking capacity to identify opportunities for improvement and contribute to decision-making frameworks.
• Proactive problem-solving attitude with a data-driven approach to address challenges and drive results.
• Leadership skills to build relationships with stakeholders and act as a trusted advisor to the executive team.
• Proficiency in understanding and aligning with organizational culture and values.
• Ability to adapt to evolving business priorities and maintain flexibility in approach.
• Experience with project prioritization techniques and resource allocation strategies.
• Strong analytical and organizational skills to manage multiple initiatives simultaneously.
• Excellent time management capabilities to ensure deadlines are met without compromising quality.
• Ability to collaborate with external partners and stakeholders to achieve business objectives.
• Proficiency in using data and insights to inform strategic decisions and drive operational excellence.
• Experience in developing and implementing frameworks for process improvement and decision-making.
• Strong interpersonal skills to build trust and foster collaboration across teams.
• Ability to work independently while maintaining open communication with stakeholders.
• Proficiency in identifying risks and implementing mitigation strategies for complex projects.
• Experience in creating and maintaining documentation for operational processes and project outcomes.