Operation Manager at CoinW Exchange

Job Description

Key Responsibilities

• Develop and execute comprehensive operational plans aligned with global business objectives, ensuring timely delivery and adherence to quality standards.
• Oversee the deployment and execution of channel activities, including partnerships, distribution strategies, and market entry initiatives, to maximize sales and market penetration.
• Lead overseas marketing and promotion efforts, creating and implementing campaigns that resonate with international audiences and drive brand awareness.
• Manage and maintain official media content across digital platforms, ensuring consistency in messaging and alignment with brand guidelines.
• Collaborate with product development teams to ensure that product requirements are effectively communicated and integrated into the overall business strategy.
• Coordinate cross-departmental customer service operations, ensuring a unified approach to addressing client needs and resolving issues efficiently.
• Design and implement product marketing materials, including brochures, presentations, and digital assets, to support sales and promotional activities.
• Monitor and analyze operational data regularly, generating detailed reports to identify trends, opportunities, and areas for improvement.
• Facilitate communication between international teams and headquarters, ensuring alignment on strategic goals and operational processes.
• Stay updated on market trends, regulatory changes, and competitive landscapes to adapt operational strategies accordingly.

Job Requirements

• Proven experience in operations management, preferably in international or multinational environments, with a strong track record of success.
• Excellent analytical skills to interpret operational data and make data-driven decisions that improve efficiency and effectiveness.
• Strong leadership abilities to manage cross-functional teams, delegate tasks, and motivate staff to achieve operational goals.
• Fluency in English and at least one additional language to communicate effectively with international stakeholders and teams.
• Proficiency in using operational management tools and software, including CRM systems, project management platforms, and data analytics tools.
• Ability to develop and implement marketing strategies that align with business objectives and target international markets effectively.
• Experience in managing media content and digital assets, ensuring they meet brand standards and are optimized for different platforms.
• Strong communication and coordination skills to collaborate with product development, marketing, and customer service teams across regions.
• Knowledge of international business practices, including cultural differences, regulatory requirements, and market dynamics.
• Excellent problem-solving skills to address operational challenges and find innovative solutions that improve business outcomes.
• Ability to work independently and manage multiple priorities simultaneously in a fast-paced environment.
• Strong organizational skills to ensure that all operational activities are executed on time, within budget, and to the required quality standards.
• Experience in developing and implementing product marketing materials that effectively communicate product value to target audiences.
• Ability to analyze market trends and customer feedback to identify opportunities for improvement and innovation in product offerings.
• Excellent time management skills to balance operational responsibilities with strategic planning and team coordination.
• Strong interpersonal skills to build and maintain relationships with local partners, customers, and internal stakeholders.
• Ability to adapt to different business environments and cultural contexts while maintaining a consistent approach to operations management.
• Experience in managing budgets and financial resources to ensure operational activities are cost-effective and aligned with business goals.
• Knowledge of international logistics and supply chain management to ensure smooth operations across different regions.