Product Operation at Socrates

Job Description

Key Responsibilities

• Develop comprehensive user operation strategies based on market trends and user needs, focusing on growth, activity, retention, activation, and conversion.
• Refine user lifecycle management systems to improve data quality and segmentation at all stages.
• Enhance user profiling and segmentation systems through in-depth analysis of user needs and behavior patterns.
• Design and implement value systems and incentive mechanisms tailored to different user types to boost engagement and quality content production.
• Conduct thorough research on user behavior data to gain deep insights into user psychology and preferences.
• Collaborate with product teams to drive continuous upgrades and optimizations that improve user experience and satisfaction metrics.

Job Requirements

• Bachelor's degree in Marketing, Business, Psychology or related field.
• 3+ years experience in user operations, growth hacking or digital marketing.
• Strong analytical skills with expertise in user behavior analysis and data mining.
• Proven ability to design and implement effective user engagement strategies.
• Excellent understanding of user psychology and lifecycle management principles.
• Experience with user segmentation tools and CRM platforms.
• Creative problem-solving skills with a data-driven approach.
• Strong communication and collaboration skills to work across multiple teams.

Preferred Qualifications

• Experience in content platforms or community-based products.
• Knowledge of A/B testing methodologies and conversion rate optimization.
• Familiarity with data visualization tools and analytics platforms.