1. Responsible for the operation of product MM or rangers on overseas social platforms such as Discord and Telegram communities, ensuring user engagement, deeply understanding user sentiment, and maintaining positive user reputation. 2. Plan and execute activities to boost community engagement, guide user attention and organic sharing, and expand the community's influence. 3. Maintain community order, compile user feedback and public opinion data, and analyze core user demands. 4. Complete tasks assigned by superiors.
韩语在线客服专员岗位职责: 1. 通过在线客服平台接收用户咨询,解答客户疑问; 2. 及时反馈并系统整理工作中发现的问题; 3. 要求精通韩语与英语,具备中文能力者优先; 4. 需具备较强的业务敏感度,经培训可快速掌握基础业务知识,有金融领域经验者优先; 5. 分析用户体验痛点,深度挖掘用户需求。 (注:根据中文招聘文案惯例,对部分表述进行了职业化调整,如"疑虑"译为"疑问","存在的问题"处理为"工作中发现的问题"以更符合职场语境;金融相关条款采用"领域经验"保持专业性;结尾需求分析部分使用"痛点""深度挖掘"等术语体现岗位要求层次)
Job Responsibilities: Respond to customer inquiries regarding cryptocurrency and Web3 technologies, promptly address customer complaints and feedback, and track and resolve issues. Write help center articles and event proposals. Collaborate with the technical team to provide customers with accurate and effective solutions. Offer customer support alongside the team at live exhibitions.
1. 独立完成与游戏项目合作伙伴及关键意见领袖(KOL)的商业拓展合作; 2. 负责开拓、对接并维护合作伙伴关系; 3. 关注现有及潜在合作伙伴的发展动态,保持不定期沟通与适度曝光,为未来合作创造机会; 4. 负责维护与项目合作方的良好关系,根据项目反馈提供信息以辅助决策、优化产品,持续提供超出客户预期的服务价值; 5. 协助运输协调工作 (注:最后一条"assist in transportation"在游戏行业BD语境中可能指"协助资源/内容投放",若实际指物流运输可保留直译,建议根据具体业务调整表述。)