Community Operation at SingularLabs

Job Description

Key Responsibilities

• Plan and implement community engagement strategies to promote organic community growth
• Identify potential community partners, leaders, and advocates for future collaboration opportunities
• Listen, track, and manage community platforms such as Telegram, Discord, and other social channels to understand users' opinions on the project
• Monitor community engagement metrics and provide marketing optimization suggestions based on data analysis
• Develop content calendars for community interactions, ensuring consistent messaging across all channels
• Collaborate with marketing teams to create campaigns that enhance community participation and loyalty
• Conduct regular community sentiment analysis to identify trends and areas for improvement
• Organize virtual events, AMAs (Ask Me Anything), and other interactive sessions to strengthen community relationships
• Track user feedback and implement changes to improve community experience and satisfaction
• Stay updated on emerging community platforms and technologies to maintain a competitive edge

Job Requirements

• Proven experience in community management or related fields with a strong track record of growth
• Excellent communication skills, both written and verbal, to effectively engage with diverse audiences
• Strong analytical abilities to interpret community data and derive actionable insights
• Proficiency in managing social media platforms and community tools such as Discord, Telegram, and Slack
• Ability to create compelling content that resonates with target communities
• Experience in developing and executing marketing strategies to enhance brand visibility
• Strong interpersonal skills to build relationships with community members and partners
• Knowledge of community engagement best practices and metrics
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent time management skills to handle multiple tasks simultaneously
• Proficiency in data analysis tools such as Google Analytics or social media insights dashboards
• Ability to translate community feedback into product or service improvements
• Strong understanding of digital marketing principles and online engagement tactics
• Experience with community moderation and conflict resolution strategies
• Ability to create and maintain a positive brand image through community interactions