Product Manager at Transak

Job Description

Key Responsibilities

• Conduct in-depth quantitative and qualitative market, customer, and user research to identify trends, pain points, and opportunities in the payments industry.
• Collaborate with Partnerships and Sales teams to design a strategic roadmap for expanding international fiat payment method coverage, optimizing conversion rates, and accelerating transaction speed.
• Perform competitive analysis to benchmark industry standards and position our payment solutions as market leaders in supporting local currencies and geographies.
• Develop and monitor OKRs (Objectives and Key Results) for payments coverage and conversion, ensuring consistent delivery against defined targets.
• Continuously analyze conversion funnels, identify bottlenecks, and implement data-driven improvements to enhance user experience and business outcomes.
• Create clear and effective product specifications, working with engineering teams to finalize technical requirements and ensure seamless integration.
• Lead the delivery of new payment integrations while maintaining and optimizing existing ones, coordinating cross-functional efforts for successful product launches.
• Provide actionable insights to stakeholders based on research findings and performance data to inform decision-making and strategy development.
• Stay updated on emerging payment technologies, regulatory changes, and market demands to ensure our solutions remain competitive and compliant.
• Document and communicate payment process improvements, success metrics, and challenges to maintain transparency across the organization.

Job Requirements

• Proven experience in market research, preferably in fintech or payment processing industries, with a strong track record of delivering actionable insights.
• Excellent analytical skills to interpret complex data sets and translate findings into strategic recommendations for payment solutions.
• Strong collaboration abilities to work effectively with Partnerships, Sales, and Engineering teams in achieving shared goals.
• Proficiency in OKR methodology and experience in setting, tracking, and optimizing performance metrics for payment-related objectives.
• Technical understanding of payment systems, APIs, and integration processes to support engineering teams in product development.
• Ability to design and execute data-driven experiments to test hypotheses about user behavior and payment performance.
• Excellent communication skills to present research findings, product specifications, and strategic plans to both technical and non-technical audiences.
• Experience with payment gateways, currency conversion tools, and international payment compliance frameworks is a plus.
• Strong problem-solving skills to address challenges in payment processing, such as fraud prevention, transaction speed optimization, and user adoption.
• Ability to prioritize tasks and manage multiple projects simultaneously while maintaining attention to detail and accuracy.