Product Operation
Job Description: Responsibilities: 1. Familiarize with the overall process of business projects, serve as the intermediary liaison to connect with regional managers, explain business requirements, and coordinate to resolve various issues on the business side. 2. Handle user inquiries and provide online support, address user business questions, feedback, and complaints, and conduct frequent online data verification tasks. 3. Understand the fund flow logic of various system accounts, and thoroughly investigate and resolve user-reported issues such as abnormal reward distribution or incorrect amounts.