Marketing Specialist at Coinbase

Full Time 1 month ago

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Employment Information

Industry Development

Job level Intern/Student

Salary $117,420 - $123,600 /monthly

Experience 4 Year

Job type Full Time

Location Remote - Singapore, Remote

Apply Before 22 Dec, 2026

Job Description:

Specialist, Market Operations
Own real-time functional and technical support for electronic trading, clearing systems, and exchange applications across CDE and Deribit.
Investigate and resolve customer inquiries related to exchange functionality, market events, connectivity, product schedules, and business technology.
Provide front-line support for internal and external investigations tied to exchange operations, including error trade analysis and resolution.
Coordinate with product and development teams to launch new products, implement platform updates, and execute deployment testing in pre-production environments.
Support onboarding and ongoing operational enablement of clients and vendors across both exchanges, including prediction markets and event contracts listed on CDE.
Identify, document, and recommend operational process improvements aligned with business objectives and platform growth.

Job Requirements:

BA/BS in Information Systems, Economics, Finance, or a technical field, with 1+ years of experience in financial markets operations or a technical operations role.
Demonstrated product and operational knowledge of listed futures or options, including hands-on experience with error trade analysis and resolution.
Proven ability to diagnose and articulate complex technical problems and solutions to both technical and non-technical audiences.
Experience delivering multi-channel support (voice, email, chat) with documented ability to maintain quality under high-volume, time-sensitive conditions.
Familiarity with prediction markets, event contracts, FIX protocol, network protocols, SQL, or CRM tools such as Salesforce and JIRA is a plus.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Benefits:

Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).

Annual base salary range (excluding equity and bonus):
$117,420—$123,600 SGD

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AI Job Analysis

Intelligent Job Recommendations Based on Deep Learning

Ready for Analysis

Analyze Job Core Requirements

The Marketing Specialist role at Coinbase requires a blend of technical expertise and operational skills to support electronic trading and exchange applications. Key skills include troubleshooting, client support, and process improvement.

BA/BS in Information Systems, Economics, Finance, or a technical field, with 1+ years of experience in financial markets operations or a technical operations role.
Demonstrated product and operational knowledge of listed futures or options, including hands-on experience with error trade analysis and resolution.
Proven ability to diagnose and articulate complex technical problems to both technical and non-technical audiences.
Experience delivering multi-channel support (voice, email, chat) under high-volume, time-sensitive conditions.
Familiarity with prediction markets, event contracts, FIX protocol, network protocols, SQL, or CRM tools is a plus.

Understand Employer Recruitment Intent

Coinbase, as a leading cryptocurrency exchange, is seeking a Marketing Specialist to ensure seamless operations and support for its trading platforms. The role emphasizes real-time technical support, client onboarding, and process improvements, reflecting Coinbase's focus on scalability and user experience in a fast-paced, high-stakes environment. The inclusion of prediction markets and event contracts suggests an expansion into innovative financial products, requiring candidates who can adapt and troubleshoot in emerging markets.

MyJob Interviewer Says

From an interviewer's perspective, the ideal candidate will demonstrate not only technical proficiency but also the ability to communicate complex issues clearly. Emphasis will be placed on problem-solving under pressure, collaboration with product teams, and a track record of improving operational workflows. Experience with cryptocurrency or blockchain environments, though not explicitly required, would be a significant advantage.

AI Matching Suggestions

To stand out for this role, tailor your resume and interview preparation to highlight relevant technical and operational experience. Focus on demonstrating your ability to handle high-pressure scenarios and improve processes.

Highlight any experience with financial markets, especially futures or options, and detail your role in error trade analysis.
Showcase your multi-channel support experience, emphasizing instances where you maintained quality under tight deadlines.
Mention familiarity with FIX protocol, SQL, or CRM tools like Salesforce and JIRA, even if it's peripheral experience.
Prepare examples of how you've contributed to process improvements or collaborated with product teams to launch new features.
If you have any exposure to cryptocurrency or blockchain, ensure it's prominently featured in your application.