Job Description:
1. 负责应对客户咨询、协助客户解决问题；
2. 及时帮助客户解决业务流程问题，涉及到技术层面需要及时对接研发；
1. Responsible for responding to customer inquiries and assisting them in resolving issues;
2. Promptly assisting customers in resolving business process issues, including promptly coordinating with R&D on technical issues;
Job Requirements:
1. 客服经验1年以上，懂客服话术；
2. 能用中英文无障碍沟通；
3. 熟悉运用各种社交软件，如TG/FB/Twitter
4. 需要马来西亚本地华人
1. More than 1 year of customer service experience and understanding of customer service skills;
2. Able to communicate in Chinese and English without any barriers;
3. Familiar with using various social software, such as TG/FB/Twitter
4. Need local Chinese in Malaysia
Benefits:
1. 老板风趣幽默，团队氛围好
2. 创业团队，期权激励
3. 灵活的工作时间
4. 可在马来西亚居家办公
1. Boss is humorous & good team atmosphere
2. Entrepreneurial team, option incentives
3. Flexible working hours
4. Can work from home in Malaysia
