Customer Service Representative
Job Description: Vietnamese + Chinese Bilingual Customer Service + Operations This role combines customer service support and operational execution. The candidate must have an in-depth understanding of the company's activity policies. On one hand, they will handle various inquiries and feedback from agents and users to ensure service quality. On the other hand, they will assist the B operations team in facilitating agent communication and activity implementation, supporting agent channel expansion and maintenance, and driving efficient business operations in the Vietnamese market. Core Responsibilities: 1. Responsible for agent