Job Description: We are seeking a remote customer service representative to join our team, primarily responsible for customer communication and after-sales support in the Southeast Asian market. 1. Handle daily inquiries and provide solutions for customers in the Southeast Asian market. 2. Guide users through basic operations such as wallet registration, on-chain transfers, deposits, and withdrawals. 3. Address users' basic Web3-related questions, such as Gas Fee and network selection. 4. Assist in handling customer after-sales services and feedback on abnormal situations. 5.
Job Description: 1. Responsible for operating accounts on platforms such as Xiaohongshu and Zhihu, focusing on Web3 and blockchain product content output, and developing and executing monthly content schedules. 2. Analyze platform data and user behavior, optimize operational strategies based on industry characteristics, and enhance brand awareness and user conversion. 3. Plan online thematic activities (e.g., industry knowledge-sharing livestreams, user co-creation campaigns), and coordinate with industry KOLs/KOCs. 4. Collaborate with the Vietnam team to...
Job Description: 1. Assist the operations supervisor in advancing daily operational tasks, including project follow-ups, data organization, progress coordination, etc. 2. Participate in platform operations (such as community/content/user maintenance) and assist in executing operational plans. 3. Responsible for basic data statistics and analysis, producing simple operational reports and summaries. 4. Assist in liaising with internal teams (marketing, design, technology, etc.) to ensure timely task completion. 5. Track activity execution,