Community Operation at XT

Job Description

Key Responsibilities

• Manage community drainage, user retention, and activity, plan activities to promote user communication and on-site conversion.
• Develop a community growth plan to attract new members, increase community participation, and boost interaction frequency.
• Seek industry KOLs and community collaborations for joint promotion and cross-community activities.
• Independently plan, organize, and execute activities to ensure the smooth progress of budget and activity details.
• Monitor community public opinion and hot events, promptly identify feedback, and solve community problems.
• Enhance personal IP influence, be active in external communities, assist in resolving negative community issues, and maintain company reputation and user relationships.

Job Requirements

• Proven experience in community management or a related role.
• Strong organizational and planning skills to execute community activities effectively.
• Excellent communication and interpersonal skills to engage with users and stakeholders.
• Ability to analyze community trends and feedback to drive improvements.
• Experience in collaborating with KOLs and managing cross-community initiatives.
• Creative mindset to develop engaging content and activities.
• Ability to handle public relations and maintain a positive community environment.